News
67% of Parcels in Latvia Are Collected from Parcel Lockers. Why Do Storage Conditions Matter?
Today, the delivery experience has become an essential part of the customer journey. According to data published by the Public Utilities Commission (SPRK), 67% of all parcels in...
Working Hours During the Midsummer Holidays
Although 22 June is an official transferred holiday in Latvia, SmartPosti will operate as usual on this day. However, service availability will be limited on 23 and 24 June....
Parcel delivery and customer service working hours during the May Holidays
As the May holidays approach, we encourage you to plan your parcel drop-offs and pick-ups in advance. Please note that during the holiday period, delivery and customer service...
The Future of Ecommerce in Latvia: Between Price and Artificial Intelligence
While price remains the main factor for Latvian shoppers, ecommerce is heading toward major changes. Over the next five years, an online store’s competitiveness will increasingly...
Parcel Delivery and Customer Service Working Hours During the Easter Holidays
As the Easter holidays approach, we encourage you to plan your parcel drop-offs and pick-ups in advance, as delivery and customer service working hours will differ from usual...
One Year with the SmartPosti Brand
One year has passed since Smartpost Itella in Latvia became SmartPosti. By adopting the new brand and adding the letter “i” to the Smartpost name, we moved even closer to our...
Update to SmartPosti general contract terms: change in liability limits
We would like to inform our business customers that an update has been made to section 12.4.1. Postal services and Transportation of parcels in SmartPosti’s general contract terms...
Parcel Delivery and Customer Service Working Hours During the Holiday Season
As the holiday season approaches, we encourage you to plan your parcel pickup and drop-off in advance, as delivery and customer service working hours will differ from the usual...
Survey: Latvians start their Christmas shopping in November
The most active period for e-commerce is considered to be from November to January – a season marked by major discount days such as Cyber Monday and Black Friday, as well as one...
Changes in Working Hours During National Holidays
Due to national holidays in November, there will be changes to parcel collection times. Please take note of the following schedule: 8 November Parcel pick-up from clients will not...