Labelless sending offers consumers, who need to send or return parcels, an easy and safe service. For businesses, it provides a simple process for managing customer returns. This service is especially beneficial for consumers who don’t want or cannot print out labels, and for your business, as you don’t have to provide return labels to consumers.
In addition, labelless sending increases confidentiality – customer data is fully protected, with no risk of it being seen by unauthorized persons on the parcel.
Sending and returning without a parcel label
Labelless sending and returning is possible from any SmartPosti parcel locker.
This service is suitable for:
Returning an item to the sender, for example when a customer sends a parcel back to an online store or company. To use the service, online stores need to implement an additional development – an integration with the e-commerce system.
Sending items sold through a recommerce platform.
Sending a parcel to another person. Parcels can be sent to parcel lockers, parcel points, and directly to the recipient’s address across the Baltics and Finland.
Good to know
The sending code consists of at least 6 symbols and includes numbers 1–9 and letters A–F.
Learn how sending with a code works for your customers: Instructions for sending parcels
